Wise-Sync for ConnectWise
Enter your search term here...
New support ticket
Check ticket status
Wise-Pay Merchant Company Support Portal
Source Default Folder
How to refund when the payer wants to pay through another payment method
How to process a refund for a paid invoice that has an incorrect amount?
How to refund when the invoice has been paid twice?
Fix Unmatched Auto Payments Payer No Auto Payment Terms
Fix Unmatched Auto Payments No Payer: (Company Name)
See all 10 articles
What is Multi-Connection Support in Wise-Pay
Does Wise-Pay automatically handle the Payment surcharge?
I have added a new customer in ConnectWise but they aren't available in Wise-Pay
Is a Payer set up for Auto-Payments?
What is a Processing Error
What is a payment error?
See all 14 articles
How To Articles
How to configure Notifications for Payers
Notifications: Merchant Admin Accounts
How to Override Surcharges?
How to use a Wise-Pay Clearing Account
How do I refresh Wise-Pay Billing Terms?
See all 12 articles
Payer Registration Flow
Template: Invitation to New Client - new to DDR
Template: Invitation to New Clients - with previous provider
Delete a Payer
Add a Payer
See all 6 articles
Syncing to schedule Auto-Payments
Configure Auto Payment Settings
Overview of Wise-Pay Auto-Payments
Update to Multi- Connection Settings
Update to Multi-Connection Settings and Event Notifications
Configuring Credit Card Surcharges
ConnectWise Sell Proxy
See all 15 articles
Transaction declined IntegraPay - Error Code: Failed Payment
Invoice couldn't be processed for automatic payment
Payments can only be made against authorised documents
Help Desk Software