Fix unprocessed payments: payments can only be made against authroised documents
Error: Error saving item in Xero. Validation Message: Payments can only be made against authorised documents.
Issue: The invoice is already paid in Xero, so Wise-Pay cannot allocate the funds to the invoice
- Click unprocessed
On the 'Fix Unprocessed Payments' screen you will see full details of the error message
- Click 'view' to take you to Xero so you can verify the invoice has been paid
- If the payment has been made you can either
a. Remove the payment in Xero and press retry
b. Click 'Re-allocated'