Fix Unprocessed Payment: Payment can only be applied to invoices that are awaiting payment.  The invoice is either fully paid, draft or has been voided.


Payments can only be applied to invoices that are awaiting payment.  The invoice is either fully paid, draft or has been voided. 


The below is an example where payments have been applied from the Bank Statement.


Resolutions
:

You will need to work through each of the transactions and ensure that the unapplied payments created by Wise-Sync have been removed, so as the ensure that you don't end up with duplicate payments by way of the direct payment received at the bank.


Bank Deposits should always be applied against the Wise-Pay clearing account; as each of the invoices will have been paid direct to this account also.  


Unprocessed Payments:


Payments being directly applied from the Bank Statement:



This has in turn resulted in a number of "Unapplied" payments being created for the invoices, but the system failed to apply them to the invoices as they were already paid by the above transaction.


Resolutions:

You will need to work through each of the transactions and ensure that the unapplied payments created by Wise-Sync have been removed, so as the ensure that you don't end up with duplicate payments by way of the direct payment received at the bank.


Bank Deposits should always be applied against the Wise-Pay clearing account; as each of the invoices will have been paid direct to this account also.