FAQ - Can I accept credit cards over the phone?

Yes. Your customer is able to pay their account over the phone, either in full or part-payment.with Wise-Pay (Credit Card only does not take DDR)

Here's how to do it:

  1. Select the outstanding invoice
  2. On the Actions Tab - Choose ' Pay Now by Credit Card'.
  3. Enter Credit Card Details (This will be  a one-off - Card details are not saved)
  4.  Enter the Payment amount
  5. Review Your payment and Agree to Terms and Conditions on behalf of your customer.

        (Note: you have the option to override surcharge and charge the original account)

  6. Select the Submit button.

P
Paul is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.