Some partners are receiving this error when clicking through a Quick Link.


If this occurs, log into Wise-Sync via the Website https://secure2.wise-sync.com,


You will now be able to access Wise-Sync.


Once you have logged in, the Quick Links will start working again.


You may need to create a Custom Menu in ConnectWise: 

  • Go to System >  Select Setup Tables
  • In Table type in Custom and select Custom Menu Entry
  • Add a New Menu Entry


This will appear in the Finance Menu -  Add to Favorites


Sign In.  Your Quick Link should now be working again.


It is thought that this error could be something in the ConnectWise Cache.