Step 3 > Configure ConnectWise Adjustment Type 


Additional Reading

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Posting Adjustments in ConnectWise


Adjustments are required to adjust the current stock levels, and valuation where there are in-balances between the Inventory Valuation report in ConnectWise and the Valuation of the Asset account in Xero. There can be a variety of reasons why these account balances could be out, primarily though if due process is followed during the procurement and invoicing cycles, then all balances should be in check, providing that all stock as indicated in ConnectWise is accounted for (physically during a stocktake).

Where there is an out-of-balance event, such as a stock discrepancy, an adjustment must be posted in ConnectWise.

ConnectWise provides for a number of adjustment types to affect the SoH by default, including:
  • Damaged
  • Missing
  • Written Off
Note: Additional types can be added through the Setup Tables > Adjustment Types, to suit your business requirements.

With a system type for adjusting the inventory valuation without affecting the Stock on Hand counts. 
  • Audit Trail Correction
Note: The Audit Trail Correction adjustment type is hard-coded and will not be found in the Adjustment Types setup table.  This adjustment type is solely used to correct audit trail entries that affect the Inventory Valuation Report. This adjustment type will not change the current on-hand count and will not create a journal entry for the Accounting Package.

When Adjustments are posted to Xero, the associated offset can be posted to either an "Expense" account or other non-operating expense type account.

GL Mapping for Inventory Adjustments

It is recommended that Adjustments be mapped at the "Inventory: Adjustment Type" to provide greater levels of reporting and audit capability. The following example shows two accounts, which will be used for expensing the adjustments applied to "Revaluations" and "Lost, Stolen or Missing" goods.

Step 1: Create GL Account Mapping for Inventory Adjustment Type




1. Select the Account Type: Inventory Adjustment
2. Select the Table: Inventory: Adjustment Type
3. Select the Record Type
4. Enter the Account Number for your Default Warehouse
5. Only Enter the Non-ProductID for the "Audit Trail Correction" Type.
6. Enter into the COGS account the Xero Expense Account to Allocate Adjustment costs to.

Note: Where an COGS account is not provided Wise-Sync can be configured to refer to a default Inventory Adjustment COGS account. Refer: 

Repeat this process for each Adjustment Type reason listed in the "Record" drop down list.