How to access Wise-Sync help & support.
Wise-Sync offers its active customers free email support.
Consulting services are also available, however charges will apply.
To contact support, either email your query to support & the Wise-Sync team will get back to you!
Send an email to: firstname.lastname@example.org
The other option is to log onto the Wise-Sync knowledge base: http://kb.wise-sync.com/
1. Click on 'Contact Support'
2. Write the the issues you are experience or having difficulties with.
3. Click the 'camera' to upload any images. (Images are very useful for trouble shooting, so where possible please provide some images).
4. Click 'Next'
5. See if there are any knowledge based articles that can solve your issues
6. If there aren't click 'Skip and Send Message'
7. Enter your email address
8. Click 'Send Message'
You will receive notification that your message has been sent.