Invalid Reference Id of type: Invoice Invalid Reference Id: Categories cannot be used in transactions.

Applies to: ConnectWise, AutoTask PSA, QuickBooks Online

Error

Invalid Reference Id of type: Invoice
Invalid Reference Id: Categories cannot be used in transactions.


How can this happen?

The item name on the invoice is being used as a Product Category item in QBO.

Solution

Either rename the product category in QBO or the item name in ConnectWise Product Catalog

J
Jennilyn is the author of this solution article.

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