Xero Validation Error: Credit Note not of valid status for modification

Error

Xero Validation Error: Credit Note not of valid status for modification

Applies to: ConnectWise, Xero

How can this happen?

A credit note is either $0 or has already been applied to an invoice in Xero.

Solution

  1. In Xero, search for the Credit Note that has been allocated to an invoice
  2. Delete the allocated credit
  3. Re-sync the credit note 
  4. Then make sure to apply the credit note both in Xero and ConnectWise.
J
Jennilyn is the author of this solution article.

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