FAQ - How to void a successful payment

Applies to: IntegraPay merchants

Here's how to do it: 

  1. Remove the Payment from the Invoice 
  2. Process a Refund through IntegraPay
  3. Void Any Surcharge Invoice

To process a refund, e-mail Integrapay admin@integrapay.com.au  with the following details:

  • Transaction Number
  • Amount to be Refunded
  • Date
Nemia is the author of this solution article.

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