FAQ

Credit Card Surcharges Guidelines
Credit Card Surcharges Guidelines In relation to Credit Card Surcharges, under the new ACCC regulations, you are able to pass on the full credit card accep...
Sat, 24 Mar, 2018 at 7:33 PM
FAQ - What are Wise-Pay Notifications
What are Wise-Pay Notifications Wise-Pay allows you to configure notifications so you receive and alert message in Wise-Pay.   This notification will allo...
Sat, 24 Mar, 2018 at 7:33 PM
How to add a New Zealand Bank Account
How to add New Zealand Bank Account in Wise-Pay New Zealand Bank Accounts are split into the following components:  Bank Prefix Bank Range Account Num...
Sat, 24 Mar, 2018 at 7:33 PM
FAQ - How do I increase my Merchant Limit?
How do I increase my Merchant Limit? To increase your Merchant Limit you will need to follow the below steps: Send an email to IntegraPay Update your ...
Sat, 24 Mar, 2018 at 7:33 PM
FAQ - What is AVS (Address Validation)
What is AVS (Address Validation)? To reduce the number of card failures clients have the option of enabling AVS (Address Validation). Configuration 1....
Sat, 24 Mar, 2018 at 7:33 PM
FAQ - How do I refresh Wise-Pay Billing Terms
How do I refresh Wise-Pay Billing Terms? You can refresh your Wise-Pay Billing Terms if: you have created a new Billing Term in ConnectWise you have de...
Sat, 24 Mar, 2018 at 7:33 PM
FAQ - Can a Payer Add Auto-Payment Terms
Can a Payer add Auto-Payment Terms Yes, a Payer has the ability to select their own Auto-Payment Terms from the Merchant's Terms. A Payer is able to...
Sat, 24 Mar, 2018 at 7:33 PM
FAQ - What is the difference between Processing Errors and Payment Errors?
What is the difference between Processing Errors and Payment Errors? When a Payment Errors occurs, the transaction hasn't been processed due to an err...
Sat, 24 Mar, 2018 at 7:34 PM
FAQ- How to Allow Real-Time Payment for a Scheduled Invoice
Allow payers to make a payment for Scheduled Invoices An invoice can be automatically scheduled and paid in Wise-Pay if automatic payments are configured b...
Sat, 24 Mar, 2018 at 7:34 PM
FAQ - Is a Payer set up for Auto-Payments?
Is a Payer set up for Auto-Payments? There are two important parts when it comes to setting up a Payer (Client) for Auto-Payments: Ensure the Payer has b...
Sat, 24 Mar, 2018 at 7:34 PM