Known Issues (Resolved)
It looks like your Xero token has been revoked.
This can happen for a number of reasons.
The xero user who connected Wise-Sync to Xero, has been remo...
Mon, 26 Mar, 2018 at 3:49 AM
Issue The ConnectWise Valuation Report is reporting an incorrect Valuation Cost using v2018.6 (58651). This affects partners syncing Inventory, since I...
Fri, 14 Dec, 2018 at 1:54 PM
(Resolved) Known Issue (On Premise Partners) : 401 - Unauthorized error when connecting to Wise-Sync
Status Patch Deployed: ConnectWise have deployed a patch to the affected component. Waiting verfification that the issue has been resolved with affected...
Wed, 10 Jul, 2019 at 10:51 AM
The provided URL scheme 'http' is invalid; expected 'https'. This error occurs when the user is trying to connect to an http instance o...
Tue, 16 Oct, 2018 at 3:15 PM
Status Fix Deployed to ConnectWise Cloud: ConnectWise have confirmed that a fix has been deployed to ConnectWise cloud servers. We have validated the fi...
Wed, 10 Jul, 2019 at 10:50 AM
Create & Edit / Company Screens Adding and Editing the companies information in Wise-Sync is simple just follow refer to the 5 setup tabs sections ...
Mon, 26 Mar, 2018 at 3:50 AM
Status Resolved Issue A ConnectWise SQL Error occurs when syncing Procurement / Inventory after applying the patch 58617. How do we know this is a...
Wed, 10 Jul, 2019 at 10:46 AM
Updating your Account Details The account screen is where all of the site information for Connectwise is recorded. This information is only visible and edi...
Tue, 23 Oct, 2018 at 4:05 PM
System.Web.Services.Protocols.SoapException Eg. 2 This error can be quite long & may have occured due to a reboot of the server being performed ...
Tue, 16 Oct, 2018 at 2:29 PM
The Document total does not equal the sum of the lines. This error can occur due to a rounding error in the Purchase Order. Error Text: Error Updating...
Tue, 16 Oct, 2018 at 3:09 PM