Historical Issues (Resolved)

Delete: Email > Reconnect to xero
It looks like your Xero token has been revoked. This can happen for a number of reasons.  The xero user who connected Wise-Sync to Xero, has been remo...
Mon, 26 Mar, 2018 at 3:49 AM
(Resolved) Known Issue: ConnectWise Inventory Valuation Report is Incorrect using v2018.6 (58651)
Issue The ConnectWise Valuation Report is reporting an incorrect Valuation Cost using v2018.6 (58651). This affects partners syncing Inventory, since I...
Fri, 14 Dec, 2018 at 1:54 PM
The provided URL scheme 'http' is invalid; expected 'https'
The provided URL scheme 'http' is invalid; expected 'https'. This error occurs when the user is trying to connect to an http instance o...
Tue, 16 Oct, 2018 at 3:15 PM
Edit Company Screen > User Fields
Create & Edit / Company Screens Adding and Editing the companies information in Wise-Sync is simple just follow refer to the 5 setup tabs sections ...
Mon, 26 Mar, 2018 at 3:50 AM
Edit Account Screen > User Fields
Updating your Account Details The account screen is where all of the site information for Connectwise is recorded. This information is only visible and edi...
Tue, 23 Oct, 2018 at 4:05 PM
System.Web.Services.Protocols.SoapException Eg. 2
System.Web.Services.Protocols.SoapException Eg. 2 This error can be quite long & may have occured due to a reboot of the server being performed ...
Tue, 16 Oct, 2018 at 2:29 PM
The Document total does not equal the sum of the lines
The Document total does not equal the sum of the lines. This error can occur due to a rounding error in the Purchase Order. Error Text:  Error Updating...
Tue, 16 Oct, 2018 at 3:09 PM
System.Web.Services.Protocols.SoapException Eg. 1
System.Web.Services.Protocols.SoapException Eg.1 This error can be quite long & may have occured due to a apostrophe being added into a Company Name in...
Tue, 16 Oct, 2018 at 2:18 PM
The formatter threw an exception
The formatter threw an exception. This error is caused by your ConnectWise connection. Error Text: Error Updating Xero: The formatter threw an exception ...
Mon, 26 Mar, 2018 at 3:50 AM
Object reference not set to an instance of an object
Object reference not set to an instance of an object. This error occurs when Company details are missing from ConnectWise or Xero. Error Text:  Error Upd...
Mon, 26 Mar, 2018 at 3:50 AM