Wise-Pay Integration - DeskDirector

You can integrate Wise-Pay to DeskDirector. This integration enables the DeskDirector users to make payments in Wise-Pay. Once this integration is completed, the DeskDirector users can directly access Wise-Pay by clicking an Invoice link, without logging into Wise-Pay.


Ensure that the Wise-Pay payer email matches the user email of the DeskDirector logged in user. The access to DeskDirector from Wise-Pay is not allowed otherwise.

Integrating Wise-Pay to DeskDirector

The integration involves the following two steps:

1.      Get the Merchant API Key from Wise-Pay.

2.      Configure the API key in DeskDirector.

Getting the Merchant API Key from Wise-Pay

Follow these steps:

1.      Log in to Wise-Pay.

2.      Navigate to Configure > Merchants, and select the merchant that you wish to configure.

3.      Click the Integrations tab.

4.      Check the Is Enabled flag in the Desk Director section.

5.      Click the Display button to reveal the API key. Wise-Pay displays this unique key that you need to configure in DeskDirector for integration.

Configure the API Key in DeskDirector

Follow these steps:

1.      Log in to Desk Director and navigate to Admin Console.

2.      Under the Integrations menu, click Wise-Pay.

3.      Ensure the following value is set:

  • API Key: Enter the API key retrieved from Wise-Pay.

4.      Select the Enabled check box to enable this integration. The integration would work as long as this check box is selected.

5.      Click Save Settings.

Note: For more information on configuration, see DeskDirector documentation.

After the above configuration has been completed, the DeskDirector users should be able to access Wise-Pay by clicking an Invoice link.

Paul is the author of this solution article.

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