ConnectWise Manage Server Firewall Requirements

Allow Wise-Sync to interact with your ConnectWise On Premise environment, by updating your firewall to allow direct access of our IP Address to your ConnectWise Server.

Who does this affect

ConnectWise On Premise customers only.

NAT Gateway

Wise-Sync and Wise-Pay are hosted on AWS, behind Elastic Load Balancers (ELB). Listed below is the DNS entry that you need to provide services to (whitelist):

  • IP: 52.62.242.176/32

A Records

These A records can be added for web filtering:

  • HTTPS > secure2.wise-sync.com
  • HTTPS > secure.wise-sync.com
  • HTTPS > billing.wise-sync.com
  • HTTPS > my.wise-sync.com
  • HTTPS > app.wise-pay.com
  • HTTPS > proxy.wise-pay.com
  • HTTPS > payflow.wise-pay.com
P
Paul is the author of this solution article.

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