ConnectWise Payment Sync Error: Xero Invoice Number and Reference both match ConnectWise Invoice Numbers
Created by: Paul MacNeill
Modified on: Mon, 26 Mar, 2018 at 3:48 AM
Partners can choose to map which field ConnectWise will refer to up-until the conversion date when Wise-Sync will correctly create invoices with the invoice number in the correct field.
In some cases, the invoice number, could match both the Invoice-Number and the Reference if you have a similar prefix as to those used by Xero in the conversion process.
Wise-Sync will use the preferred reference field when updating ConnectWise, however will warn you in the event where both reference and invoice number fields match a ConnectWise invoice.
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.