Two Factor Authentication (2FA)

Enable 2FA and Enrol User's device

The user must be logged in and perform these steps with their own device.

1. Go to Users > Select User
2. Click Enable 2FA to the left of the Save button
3. Click Add 2FA Enrolment
4. Add the user profile to Authenticator App (Microsoft or Google Authenticator)
   1. Add an account
   2. Scan the barcode displayed on the screen or enter the key under Manual Setup
5. Verify the enrolment in Wise-Sync
   1. Google Authenticator will display a 6 digit code for the user profile
   2. Enter the 6 digit code in the 2FA Code field, underneath the barcode scanned in the previous step
   3. Click Enrol

Enrol User's device 

1. Add the user profile to Authenticator App (Microsoft or Google Authenticator)
   1. Add an account
   2. Scan the barcode displayed on the screen or enter the key under Manual Setup
2. Verify the enrolment in Wise-Sync
   1. Google Authenticator will display a 6 digit code for the user profile
   2. Enter the 6 digit code in the 2FA Code field, underneath the barcode scanned in the previous step
   3. Click Enrol

Remove an Enrolled device from User's Profile

This can be completed by the user themselves or by Account Admins

• Go to Users > Select User
• Click Remove 2FA Enrolment to the left of the Save button

Remove an enrolled device from User's Profile

This can be completed by the user themselves or by Account Admins

• Go to Users > Select User
• Click Remove 2FA Enrolment to the left of the Save button

Disable 2FA for a User's Profile

This can be completed by the user themselves or by Account Admins, if 2FA Mode = Optional

• Go to Users > Select User
• Click Disable 2FA to the left of the Save button