Invoice partially paid in Xero/QBO but partial payment does not reflect in Wise-Pay

Applies to: ConnectWise Manage, Datto Autotask PSA, Xero, QuickBooks Online


Invoice was partially paid in your accounting package, but does not reflect in Wise-Pay

How can this happen?

Invoice payments are dynamic in nature, meaning the data in Wise-Pay needs to constantly be updated, in order to give you the most up to date information. While Wise-Pay is constantly updating data often as possible, sometimes, it may not be up to date when you need it to be.


Refresh the Outstanding Payments Widget in Wise-Pay

Refer to this Article to learn more about Refreshing the Wise-Pay Widget Refreshing the Wise-Pay Dashboard Widgets

Nemia is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.