Duplicate Name Exists Error of type:Item.

Error

Duplicate Name Exists Error of type: Item. The name supplied already exists.

Applies to: QuickBooks Online

How can this happen?

When an item has been created and/or synced to QBO initially, and then a second item with the same name but has added illegal character/s will be synced - QBO will ignore the illegal character, resulting in an error "Item Exists". 

eg. Add Workstations Pro and Add Workstations – Pro 

Sample Illegal Characters è·<>-+"';"&^_-()±²–

Solution

Locate the product/item with illegal character/s (in the example above, it’s the long dash) and amend name in PSA, then re-sync.

J
Jennilyn is the author of this solution article.

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